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The solo genius

06/05/2006

Whenever I talk to a group of businesspeople, I talk about the role of the individual in the corporation in coming up with creative, innovative solutions. I just stopped at a Starbucks to get a Frappuccino, and I remembered that the Frappuccino was invented by one clever employee at a Starbucks. It wasn’t a corporate invention. It was one woman’s idea (I think it was a woman), and it caught on, and after a while Starbucks’ headquarters heard about it and decided to adopt the recipe companywide. By now it’s got to be one of Starbucks’ biggest revenue-generators.